Customers Support Updates

Find the latest vBulletin information about Customers Support Updates relating to Announcements, vBStyles at The Staff Lounge. This was a vBulletin news entry posted 4 months, 2 weeks ago. Customers Support Updates.




Customers Support Updates

vBStyles
After many trial and error and discussions with staff and customers I have decided to remove the Help Desk and the many sub-forums in the Customers Support Area, in favor of vBulletin Forum.

We have a great platform to work with and decided to make use of it for better clearer and faster support. :)

Customers will find that I have re-arranged the support forums and added simple thread Prefixes to help you easily tag your support request with your specific product.

I also posted some guidelines on how to request support.

Following the new guidelines should help speed up support issues.

I know is not much but I think it will help everyone in the long run.

Hope you prefer it as many of you suggest it :)

Let me what you think about it here: http://www.vbstyles.com/forum/showthread.php?t=6740

Take care,
Miko
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  • You’re currently reading “Customers Support Updates,” an entry on The Staff Lounge

  • Published at 3.16.10 / 6am

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