Archive for the 'Invision Power Board' Category
We are pleased to announce IP.Board 2.3.6 is now available
This update includes all previously released updates and introduces enhanced spam prevention measures.
- The included CAPTCHA system in IP.Board has been enhanced in an effort combat spam-bot (automated script) registrations.
- Introduces support for reCAPTCHA
What is reCAPTCHA?
The reCAPTCHA service is a widely-used system to minimize the impact of spam-bot registrations and form submissions all over the Internet. While no system is perfect, we believe that by implementing a system like reCAPTCHA which is constantly being updated will help to mitigate spam registrations. The reCAPTCHA service is updated remotely so updates can usually be “pushed” to your community without any intervention from you. This means that as spammers get more creative: so does your forum’s ability to combat them.
The upcoming IP.Board 3.0 release already includes support for reCAPTCHA by default.
How to use reCAPTCHA
The code needed to implement reCAPTCHA support is included in IP.Board 2.3.6 automatically. Simply check that it is enabled in your IP.Board AdminCP under the Security and Privacy section of Tools and Settings or try to register a new account to verify. All new installations of IP.Board 2.3.6 will have this setting already enabled.
IP.Board 2.3.6 has a special global key for reCAPTCHA shipped with it which enables reCAPTCHA without you having to configure IP.Board at all. You can also go to http://www.recaptcha.net and get your own keys for your own use if you do not want to use our included keys.
Note: reCAPTCHA is optional and the standard IP.Board CAPTCHA system still exists in 2.3.6 (and has been enhanced) if you prefer this system over the reCAPTCH service. You can change those options in the AdminCP under Security and Privacy in Tools and Settings.
Downloading IP.Board 2.3.6
You can download IP.Board 2.3.6 in the IPS client area. You can also download a package which contains changed files only from 2.3.5 to 2.3.6 for easier upgrading.
Please contact our technical support staff if you need assistance. As always with new releases, responses from technical support may take slightly longer than usual as we work through the requests.
Component Updates
We have updated our components to use the new CAPTCHA system as well. These updates are only needed if you use the guest-posting CAPTCHA functions in these components. If you do not use that capability (i.e. you do not allow guest posting) then these updates may not be required.
- IP.Blog 1.4.2
- IP.Gallery 2.2.4
- IP.Downloads 1.2.2
Again, the updates for the components are only for compatibility with the new CAPTCHA system which is only used in components with guest posting enabled. No other features or enhancements are included in these updates. It is only necessary to upgrade if you use the guest-posting CAPTCHA in the components.
Our thanks to reCAPTCHA and Ben on their support team for assisting us in releasing this update quickly with a global key. Thousands of IP.Board users thank you for your service that helps to mitigate spam headaches.
Tags: features, installation, options, releaseIP.Board 2.3.x Spam Prevention Improvement
93 Views Published 1 month, 3 weeks ago in Invision Power BoardWe have released an update to IP.Board 2.3.x to improve the Captcha spam prevention system. IPS has received reports of boards receiving registrations by “spam bots” which register and post a high number of spam posts in the forums. These bots are automated scripts which, depending on your registration setup, can bypass the current Captcha system included in IP.Board 2.3.x series.
While annoying and troublesome, this does not present a security threat to the safety of your board’s database, member information, or passwords.
Important: You must have the Advanced Captcha enabled in your Admin CP under Tools and Settings -> Security and Privacy for the system to work.
What is Captcha?
The Captcha system is the method by which the software attempts to ensure that the request to register an account is being submitted by a human and not a software program. Many web sites and software programs present the user with random characters on a unique background which can be read, and typed, by a human but not a software program or script.
Applying Captcha Improvement
The current download of IP.Board 2.3.5 has been updated to include the improved Captcha. If you download IP.Board 2.3.5 after the date of this announcement these updates will be included.
Existing Installs of IP.Board 2.3.x
The updated xmlout.php attached to this announcement will work on any 2.3.x IP.Board installation. Simply download the attached PHP file and upload it to: sources/action_public/xmlout.php
http://forums.invisionpower.com/index.php?act=attach&type=post&id=17325
Optional Updates
Also attached to this announcement are new background images and fonts used for generating the Captcha images. Applying these new images and fonts are optional but may serve to further enhance the capabilities of the default system. Simply download captcha.zip and fonts.zip attached to this announcement and upload the background images to style_captcha/captcha_backgrounds and the fonts to style_captcha/captcha_fonts in your board install.
http://forums.invisionpower.com/index.php?act=attach&type=post&id=17326 http://forums.invisionpower.com/index.php?act=attach&type=post&id=17327
Please contact our technical support department through the IPS client area if you have any questions or need assistance applying this update.
Tags: database, installation, releaseIP.Board 2.2.x and 2.3.x Security Patch
63 Views Published 2 months, 3 weeks ago in Invision Power BoardIP.Board 2.2.x and 2.3.x Security Patch
We have released a single-file security patch which impacts IP.Board 2.2.x and 2.3.x versions. This is a critical update. Please apply the patch as soon as possible or contact our technical support via the client area if you need assistance.
Issue
It is possible to perform a remote SQL exploit and inject SQL code in an existing IPB query.
Patching Your Board
If you have downloaded your IP.Board after the time of this announcement, the patch is already included in your files. To patch an existing installation, simply download the attached file and overwrite: sources/action_public/xmlout.php
http://forums.invisionpower.com/index.php?act=attach&type=post&id=17192
Tags: installation, ipb, release, writeWe are pleased to announce the release of IP.Blog 1.4.1 is now available.
This is a maintenance only release to address reported issues found in version 1.4.0.
Interface Changes:
- You cannot set an entry date in the future for 1.4.1
- blogmedia tag “Youtube” is updated by the upgrade script to fix a bug Tags: release
We are pleased to announce the release of IP.Blog 1.4.0 is now available
This new version of IP.Blog can be downloaded in the client area for current license holders of IP.Blog. You can see a working demo of the blog on our company forums. We hope you enjoy this update and look forward to the 2.0 version later this year.
New Features
New Default Style
Themes and Custom Headers
Content Block Plugin System
Social Bookmarks
Media Integration
Akismet Integration
Feedburner Integration
Other Changes:
We are pleased to announce the second release candidate of IP.Blog 1.4.0 is now available.
Note that this release candidate is only available to existing IP.Blog customers.
- As this is a release candidate there may be bugs and issues with the software. Please report any issues using our bug tracker. Before reporting please first quickly check to see if anyone has already reported your issue.
- You may wish to considering waiting for the final release for your public blogs.
- Technical support is not provided for pre-final releases
Please see list below for a bug fixes log from the previous RC version.
Existing IP.Blog customers can login to the client area to download.
Note: To be able to use IP.Blog 1.4.0 RC 2, you will need to be using IP.Board 2.3.5
Bug Fixes
- Comments Being Cut-Off
- Disabled Blog
- Gallery attachment crashes layout
- Buttons
- Upgrade from 1.4.0 Beta 3 to RC 1 not forwarding
- Blog Header mismatch
- Moderator Overview - login name instead display name
- Featured Entry on Index
- Removal of content blocks from acp
- 2 whitespaces in files
- Clarify setting desc.
- Blocked Trackbacks
- XML-RPC interface
- Blog polls not retaining Multiple votes option
- Entry author does not change after display name change
- If blog doesn’t have any entries I can’t un/pin it etc…
- Poor Grammar in ACP - Components - Blog - Akismet Logs
- “You’re” instead of “Your”
- Album Attachment Collision with Blog Entry Options
- Copyright is RIGHT
- Upgrade Version Numbers
- Very Minor - Uninstall XML
- Skin issues - No Blogs Found
- Minor - Component Title
- Moderator Setting - Featured
- Disabled Blog - Featured
- Featured Draft
IP.Board 2.3.5 and IP.Blog 1.4.0 RC Released
201 Views Published 6 months, 3 weeks ago in Invision Power BoardWe are pleased to announce IP.Board 2.3.5 is now available.
IP.Board 2.3.5 is now available for download in your client area.
New Features
- My Blog and My Album links in profile dropdowns
- Ability to change the form action url for upload forms (useful for load-balancing setups)
- About Me/Signature tab in profiles
We are pleased to announce the release candidate of IP.Blog 1.4.0 is now available.
Note that this release candidate is only available to existing IP.Blog customers.
- As this is a release candidate there may be bugs and issues with the software. Please report any issues using our bug tracker. Before reporting please first quickly check to see if anyone has already reported your issue.
- You may wish to considering waiting for the final release for your public blogs.
- Technical support is not provided for pre-final releases
Please see this topic for a full change log from the previous version.
Existing IP.Blog customers can login to the client area to download.
IP.Board 2.3.5 Fixed bugs list
- Inbox and Sent Items
- Storage Folders Not Sorted Alphabetically
- Settings with selecting root admin
- Small inconsistency with errors when adding moderators
- UCP Javascript Error
- ACP Smilie typo
- Removing country doesn’t work(Profile)
- Full and Quick Edit - Reason for edit
- Invalid HTML output in ssi.php
- Typo in ssi_templates/news.html
- CAPTCHA - Click to get new image
- Personal Photo too large, incorrect error
- JS error on members’ multicheck
- Css-Edits-Fail
- Virtual directories - no diacritics
- Add Setting Group Strict Mode error
- ACP dashboard: last logins
- Fatal error
- Post link generation in topics with invisible posts (for users who can’t see invisible posts)
- Skin Tools: Update Members Skin Choice (MySQL5 Strict)
- Deleting comments ignores confirmation
- Member Sync: ACP password change
- Profile comment / friend notification’s (PM / PM disabled)
- My assistant
- [ topic=800 ] values stripped
- Installer: prefix
- Mass pruning forums problem
- Loggin out of Admin CP
- Phrases in a template
- ACP Search Set-Up little typo
- IN_DEV
- Last Post info
- Not exactly a bug: A Typo
- Legends error
- Admincp Logs bug
- Strict mode adjustment
- Calendar RSS <ttl> issue
- Incorrect age
- New bug with DST patch, HTTPS URLs
- Ignored users on Outline topic view mode
- Poor documentation on adding PHP in template bits
- Fatal error sources/action_public/search.php (~221)
- Converged board - Password was too long
- Slow Portal Plugin MySQL Query (Last X Topics), creates very high load. (I am including my fix)
- Registration Error: Password lengths
- Help Topics Not using Help Topic Title in browser title
- forum jump not in session location
- Javascript error in downloaded topic containing attachments
- Duplicate entry in lang_profle
- PM Block List Bug
- Incorrect integer value, remove member photo
- Rating strict mode
- Topic Notifications - invalid notifications
IP.Board 2.3.5 List of Changed Files
- sources/components_public/profile/posts.conf.php
- sources/components_public/profile/topics.php
- sources/components_public/profile/topics.conf.php
- sources/components_public/profile/posts.php
- sources/components_public/profile/aboutme.php
- sources/components_public/profile/aboutme.conf.php
- sources/action_admin/moderator.php
- sources/action_admin/settings.php
- sources/action_admin/skin_sets.php
- sources/action_admin/member.php
- sources/action_admin/login.php
- sources/action_admin/skin_css.php
- sources/action_admin/skintools.php
- sources/action_admin/rebuild.php
- sources/action_admin/member_tools.php
- sources/action_admin/dashboard.php
- sources/action_admin/calendars.php
- sources/action_admin/skin_import.php
- sources/action_admin/modlogs.php
- sources/action_admin/languages.php
- sources/action_admin/api.php
- sources/action_admin/forums.php
- sources/action_admin/adminlogs.php
- sources/tasks/removevalidating.php
- sources/loginauth/convert/auth_sha256.php
- sources/loginauth/login_core.php
- sources/classes/class_email.php
- sources/classes/attach/class_attach.php
- sources/classes/attach/plugin_post.php
- sources/classes/attach/plugin_msg.php
- sources/classes/post/class_post.php
- sources/classes/post/class_post_edit.php
- sources/classes/post/class_post_reply.php
- sources/classes/bbcode/class_bbcode_core.php
- sources/classes/bbcode/class_bbcode.php
- sources/classes/class_session.php
- sources/sql/oracle_queries.php
- sources/sql/mysql_queries.php
- sources/handlers/han_editor.php
- sources/portal_plugins/recent_topics.php
- sources/lib/func_topic_threaded.php
- sources/lib/func_mod.php
- sources/lib/search_mssql_ftext.php
- sources/lib/func_msg.php
- sources/lib/search_oracle_ftext.php
- sources/lib/func_usercp.php
- sources/lib/search_mysql_man.php
- sources/ipsclass.php
- sources/api/api_settings.php
- sources/api/api_skins.php
- sources/action_public/moderate.php
- sources/action_public/profile.php
- sources/action_public/topics.php
- sources/action_public/usercp.php
- sources/action_public/attach.php
- sources/action_public/misc/contact_member.php
- sources/action_public/misc/warn.php
- sources/action_public/misc/print_page.php
- sources/action_public/login.php
- sources/action_public/calendar.php
- sources/action_public/boards.php
- sources/action_public/register.php
- sources/action_public/findpost.php
- sources/action_public/messenger.php
- sources/action_public/help.php
- sources/action_public/xmlout.php
- skin_acp/IPB2_Standard/acp_skin_html/cp_skin_member.php
- skin_acp/IPB2_Standard/acp_skin_html/cp_skin_editors.php
- skin_acp/IPB2_Standard/acp_skin_html/cp_skin_forums.php
- tools/ssi.php
- tools/ssi_templates/news.html
- cache/lang_cache/en/lang_profile.php
- cache/lang_cache/en/lang_global.php
- cache/lang_cache/en/lang_post.php
- cache/lang_cache/en/lang_email_content.php
- cache/lang_cache/en/lang_register.php
- cache/lang_cache/en/lang_msg.php
- cache/lang_cache/en/lang_ucp.php
- uploads/profile
- upgrade/installfiles/upg_10004/version_upgrade_mssql.php
- upgrade/installfiles/upg_10004/version_upgrade_mysql.php
- upgrade/installfiles/upg_21011/mssql_updates.php
- upgrade/installfiles/upg_10002/version_upgrade_mssql.php
- upgrade/installfiles/upg_10002/version_upgrade_mysql.php
- upgrade/installfiles/upg_10003/version_upgrade_mssql.php
- upgrade/installfiles/upg_10003/version_upgrade_mysql.php
- upgrade/installfiles/upg_23008
- init.php
- jscripts/ipb_register.js
- jscripts/ipb_global.js
- jscripts/ips_profile_portal.js
- install/sql/mssql_tables.php
- install/sql/oracle_tables.php
- install/sql/mysql_tables.php
- install/sql/pgsql_tables.php
- install/sql/mssql_install.php
- install/core/actions/db.php
- resources/settings.xml
- resources/macro.xml
- resources/help_settings.xml
- resources/ipb_templates.xml
- resources/ipb_skin-pro.xml.gz
- resources/ipb_images-pro.xml.gz
- resources/version_history.php
IP.Blog 1.4.0 Beta 3
We are excited to announce that the public beta of IP.Blog 1.4.0 has been released and is available to all IP.Blog customers.
This is the first public beta release (earlier betas were released internally) so please take a moment and read this entire announcement before downloading.
- As this is a BETA release there will be bugs and issues with the software. Please report any issues using our bug tracker. Before reporting please first quickly check to see if anyone has already reported your issue.
- Technical support is not available for public betas.
- Do not use this software on a public install. Wait for the final series for your public IP.Blog installation.
- If you wish to test the upgrade please do so on a copy of your database. Do not perform an upgrade on your live data. We will not be able to assist you if the upgrade fails.
- You will be able to upgrade from IP.Blog 1.4.0 Beta 3 to 1.4.0 final when it is available.
- In general, only download and participate in the beta test if you are comfortable doing so.
New Features and Changes since IP.Blog 1.3
New Default Style
IP.Blog has been overhauled with a fresh new style, one which feels more like a traditional blog. Additionally, it has been designed with themes (see below) in mind, so there is plenty of room for theme authors to experiment in their designs.
Themes and Custom Headers
You can now install ‘theme packs’ and allow your users to choose which of these themes will be applied to their blog. Using themes you can completely change the look and layout of an individual blog (to see a demonstration of a theme in use, check out Rikki’s blog). Users are also able to create their own unique theme, these user themes must be approved by an adminstrator before they are publically viewable by other users. The new custom header system allows you to create multiple header images for users to choose from.
Content Block Plugin System
It’s now much easier to create your own content blocks, using a new plugin system. It’s now possible to define settings for a plugin that apply to individual blogs, this means that you can integrate with 3rd party widgets that require a unique username for each blog. We’ve also included new content blocks in this release: Twitter, MyBlogLog, Google Reader, Friends Blogs, Recent Visitors, Digg, and Last.FM.
Social Bookmarks
A new bookmark manager allows you to define bookmark services for your blog system. These services will allow blog entries to be easily submitted to the bookmark services that you setup. There are several preconfigured services: Del.icio.us, Digg, Google, Facebook, Mixx, Reddit, and Stumbleupon.
Media Integration
The new [blogmedia] tag allows you to automatically convert various media types into a more useable format. FOr example, [ blogmedia ]http://www.test.com/somemp3.mp3[/ blogmedia] would be converted into a mp3 player for the specified file. You can define any media type you like in the Media Tag manager, by default we include: Flickr Image Set, GameTrailers, Google Video, MP3 Player, MySpace Video, Veoh, and YouTube.
Other Changes:
- Feedburner Integration
- Akisment Integration
- Edit Entry Date
- Display article count for categories
- Blog Offline Mode
- Entry author replies in comments are now highlighted
- Admins can select a ‘Featured Entry’ to be displayed on the blog listing
Download
Existing IP.Blog customers can login to the client area to download.
If you would like to see the changes and new features, without installing the beta, you can view them on our IP.Blog installation.
Thank you for being a part of the beta process, we hope you enjoy this new version!
Tags: comments, database, features, google, installation, manage, plugin, release, testIP.Nexus 1.0.0 Beta 7 and Applications
40 Views Published 7 months, 1 week ago in Invision Power Board
IP.Nexus.Core 1.0.0 Beta 7 Now Available
IP.Nexus.Billing 1.0.0 Beta 6 Now Available
IP.Nexus.CMS 1.0.0 Beta 5 Now Available
IP.Nexus.Hosting 1.0.0 Beta 4 Now Available
IP.Nexus.Downloads 1.0.0 Beta 3 Now Available
Invision Power Services, Inc. is pleased to announce a beta of IP.Nexus along with new betas of its applications is now available for download to all existing IPS customers with an active license in your client area.
Bug Fixes
- “Remove Card” button has no confirmation
- Security center stronghold cookie text
- Knowlegebase keywords displaying array
- Billing Management settings consistancy issue
- Javascript Errors
- Permissions issue
- Email Link
- Words missing?
- Nexus Offline
- Protected Pages
- Article :Invaild Id
- Edit Poll
- Text In Page
- DOWNLOAD error
- IP.Downloads Error
- Hosting/Tickets
- Warning: Hosting
- Blank Box : Customer Management
- Hosting : Add Server
- account disabled
- Manage Security Center
- Page Notes, Book Marks ..
- Ticket Reply >
- Dashboard is too big
- Missing menu after edit
- My Control Panel
- Error Page - Returning no actual Error
- Replies from ticketing empty on rcpt
- IP.Downloads Tools menu
- download manager TOOLS drop-down not working
- Manage Pools
- Launching 5 out of 6 apps
- Lots of apps open
- My Topics
- Rename index.php
- Double Content
- Wigets can’t be removed and don’t move where you want them
- Customize Dashboard (Empy widgets block)
- Customize Dashboard (Internet Explorer)
- Customize Dashboard Text
- Logs
- Double set
- Converge…
- Missing “Edit”
- Blank name
About IP.Nexus
IP.Nexus is our business management application. The IP.Nexus system consists of a primary application and the ability to add-in applications to expand the capabilities of the system as business needs change.
IP.Nexus is a complete business management system with an extensible framework to expand its functionality as your business needs change.
IP.Nexus.Core Feature Overview:
- Customer database management
- Support Desk
- Ticket based support via Client Area submission or email routing
- Multiple departments and categories
- Assign task to departments
- Multiple ticket statuses to help prioritize responses
- Ticket weighting by rules
- Emailed tickets automatically attached to customer account if it exists
- Knowledge base system shown in client area and inserted into ticket replies
- Client Area
- Customer login to private client area
- Integration with other IPS products
- Submit support tickets to the IP.Nexus support desk
- Content Management
- Simple page publishing for a front end web site
- Global Features
- Calendar, task lists, projects, and other organizational management
- Customizable dashboard per staff person to manage their interface with movable widgets
- Search, bookmark, and note pages in IP.Nexus without leaving your page
Please note that this beta release is IonCube encoded, will expire May 10, 2008, and is (as with all beta software) unsupported and not fit for a production environment at this time. It is important that you only participate in the beta testing if you are comfortable working with IonCube encoded software and software in a beta stage of development.
We welcome your feedback. A bug tracker category for reporting issues has been created and a special IP.Nexus beta feedback discussion forum is available.
Installing the Applications
Once you have installed the main IP.Nexus application, upload the contents of the ‘upload’ folder from the ‘Downloads’, ‘Hosting’, ‘Billing’ and ‘CMS’ download. The file structure has been preserved in the zip.
Once the files have been uploaded, log into your IP.Nexus ACP and click on ‘Applications & Modules’ -> ‘Manage Applications & Modules’. You’ll see the applications at the bottom of the screen. Click on its ‘Install’ link to start the installation procedure for each application.
Upgrading
Upload all of the files over your current files and then visit http://www.yourdomain.com/yournexus/upgrade/
Tags: database, features, installation, manage, release, server, test, testingWe are pleased to announce the release of IP.Gallery 2.2.3 is now available.
IP.Gallery 2.2.3 is a bug fix release only to address issues reported in IP.Gallery 2.2.2. Current license holders may download the update in your client center.
Bug Fixes
- User can add Avatar from gallery, when remote avatars disabled
- imagefontwidth()
- Download full sized image
- search results not ratable
- Queue indicator missing
- Help File
- Selecting thumbnail from last comments moves to the first page of comments, not to the last one
- One Extra .
- Recent comments not showing all comments
- Text when uploading video / media
- Error in gallery permissions
- “Image Meta Information” close window message is wrong
- BULK UPLOAD bypass ‘Require approval of images’
- Where can I approve COMMENTS ?
- Problem in Gallery Comments
- Custom fields with dropdowns
- Wrong Version Number
- Error Checking - black images
- IPS Driver error when image doesn’t exist
- Certain album/category sorting options produce inconsistent results with the photostrip and next/previous links
We are pleased to announce the release of IP.Converge 1.0.1
This is a maintenance release of IP.Converge correcting bugs reported since the release of IP.Converge 1.0.0. IPS will support use of IP.Converge with all IPS products. While IP.Converge is designed to allow for custom modules to be integrated, we cannot directly support any custom modules created.
All current license holders of IP.Board are able to download IP.Converge in the client area.
Bugs fixed in this release
- Parse error: syntax error, unexpected ‘;’
- Boxes on main converge page
- Javascript error on redirect pages
- Email Link
- Renaming Admin dictionary
- Site Offline
- No user-agent
- Admin on Main site can’t access ACP on another
- Wordwrap needed on ACP Messages
- Safe Mode
- Manage Application Extension
- converge doesnt propogate updates beyond the first board
- [MSSQL] Ban Filters SQL error
- Hardcoded ‘admin’ directories
IP.Nexus.Core 1.0.0 Beta 6 Now Available
IP.Nexus.Billing 1.0.0 Beta 5 Now Available
IP.Nexus.CMS 1.0.0 Beta 4 Now Available
IP.Nexus.Hosting 1.0.0 Beta 3 Now Available
IP.Nexus.Downloads 1.0.0 Beta 2 Now Available
Invision Power Services, Inc. is pleased to announce a beta of IP.Nexus along with new betas of its applications is now available for download to all existing IPS customers with an active license in your client area.
What’s New?
- Upgrade System - You can now upgrade your existing IP.Nexus Beta installations
- Language Abstraction - The IP.Nexus Admin is nearly fully language abstracted
- Interface Cleanup - The interface has been streamlined and made more consistent from application to application
- New Ticket Forms - The form for replying to a ticket and logging a ticket has been completely overhauled
- New Ticket View - Added “Overview” mode to ticket view
- Billing Credits - You can add credits to customer accounts that are used when an invoice is created
- Email Quote Detection - The ticket system will automatically collapse quoted email portions, to make tickets easier to read
- Knowledge Base - This area has been completely redesigned
- Manage Pages & Directories - This area has been completely redesigned
- Billing -> Downloads has been removed
- Download Manager Application now supports the ability to show/hide downloads based on billing packages
About IP.Nexus
IP.Nexus is our business management application. The IP.Nexus system consists of a primary application and the ability to add-in applications to expand the capabilities of the system as business needs change.
IP.Nexus is a complete business management system with an extensible framework to expand its functionality as your business needs change.
IP.Nexus.Core Feature Overview:
- Customer database management
- Support Desk
- Ticket based support via Client Area submission or email routing
- Multiple departments and categories
- Assign task to departments
- Multiple ticket statuses to help prioritize responses
- Ticket weighting by rules
- Emailed tickets automatically attached to customer account if it exists
- Knowledge base system shown in client area and inserted into ticket replies
- Client Area
- Customer login to private client area
- Integration with other IPS products
- Submit support tickets to the IP.Nexus support desk
- Content Management
- Simple page publishing for a front end web site
- Global Features
- Calendar, task lists, projects, and other organizational management
- Customizable dashboard per staff person to manage their interface with movable widgets
- Search, bookmark, and note pages in IP.Nexus without leaving your page
Please note that this beta release is IonCube encoded, will expire April 30, 2008, and is (as with all beta software) unsupported and not fit for a production environment at this time. It is important that you only participate in the beta testing if you are comfortable working with IonCube encoded software and software in a beta stage of development.
We welcome your feedback. A bug tracker category for reporting issues has been created and a special IP.Nexus beta feedback discussion forum is available.
Installing the Applications
Once you have installed the main IP.Nexus application, upload the contents of the ‘upload’ folder from the ‘Downloads’, ‘Hosting’, ‘Billing’ and ‘CMS’ download. The file structure has been preserved in the zip.
Once the files have been uploaded, log into your IP.Nexus ACP and click on ‘Applications & Modules’ -> ‘Manage Applications & Modules’. You’ll see the applications at the bottom of the screen. Click on its ‘Install’ link to start the installation procedure for each application.
Upgrading
Upload all of the files over your current files and then visit http://www.yourdomain.com/yournexus/upgrade/
Tags: database, features, installation, manage, release, test, testingSearch
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